We prioritize customer satisfaction and have created this Frequently Asked Questions section to answer your questions. This section answers frequently asked questions, from when we ship your orders to our return policy. You can also learn more about the quality of our products. Feel free to contact us if you have any questions not answered in our Frequently Asked Questions section.

📋 Frequently Asked Questions (FAQ)

🚚 Shipping & Delivery

Which countries do you ship to?

We deliver to the United Arab Emirates (UAE), Saudi Arabia, Qatar, Kuwait, Bahrain, Jordan, and Oman.

How long does shipping take?

• United Arab Emirates: 1 to 2 business days.

• Other Countries: 4 to 10 business days.

What are the shipping costs?

• Flat Rate: $10 USD.

• Free Shipping: Available on all orders over $40 USD.

Who is your shipping partner?

All orders are shipped via Smsa Express Cargo Company.

Note: Please provide your full address and contact information to avoid delays. Bazaarier is not responsible for customs duties in the customer's country.

🔄 Returns & Refunds

What is your return period?

In accordance with Consumer Law, you have 14 business days from the date you receive your product to initiate a return.

How do I return a product?

1. Fill out the return form that came with your package.

2. Bring the package to any Smsa Cargo branch.

3. Provide our Customer Number: 178655845566. Please note: Returns sent via other cargo companies will not be accepted.

Are returns free?

Yes, return shipping is free when using Smsa Cargo and our customer number. Only one free return shipment is allowed per order number.

Can I exchange an item?

Because our stock is limited, we do not offer direct exchanges for color, size, or different products. Please return your item and place a new order.

When will I get my refund?

Once we receive and inspect the product, we process the refund to your bank within 3 business days.

• Credit Cards: Your bank usually reflects this on your statement within 2–3 days.

• Cash on Delivery/Money Transfer: You must write your IBAN, Bank Name, and Full Name on the return form to receive a refund.

✅ Return Conditions

To receive a refund, the following must be met:

• Items must be unused and in original condition.

• All original packaging, boxes, and uncut/untorn labels must be included.

• The original invoice and all accessories must be in the box.

Non-Returnable Items:

• Cosmetics: Returns are not accepted for personal dissatisfaction or "lack of effect," as results vary by person.

• Personalized Items: Products customized to your specific request cannot be returned.

💼 Wholesale & Business

Do you sell to wholesale customers?

Yes, we offer wholesale services. Please contact our sales representatives directly via WhatsApp for negotiations.

📞 Contact Us

We are here to help 24/7!

• WhatsApp/Phone: +90 533 614 97 05

• Email: info@bazaarier.com

• Address: YeniMahalle Mahallesi 1532 Sok. No13/2 Bağcılar / Istanbul / Türkiye